ENGAGE: Possibly the most ubiquitous word in marketing, learning and development and training circles. Recently, I was speaking to the Girl Scouts Volunteer Empowerment team in Dallas on the topic of connecting stories to engagement. I wanted to bring more clarity to this often-used term.
After watching The Girl Effect video together, we identified the elements of the story that we felt were “engaging”–and there were many–watch the video for yourself and try doing the same (you’ll be writing for a long time). Then we compared our descriptions with thesaurus synonyms:
Suddenly, the word “engage” took on a new, more powerful meaning. It’s all about strong actions now. Grip! Capture! Arrest! So, when we say that training and communications must be engaging, remember what we’re aiming for: a call to strong action!